Here are the average shipping times from our shop to your location:
Orders are generally shipped within 2 business days from receipt of payment.
We are unable to hold orders for delivery on a specific date.
If you have not received an order after 10 days, please notify us by email at: firstname.lastname@example.org.
Our store calculates shipping costs based on destination, dimensions and weight of your order.
We use TNT, Fastway and Couriers Please and the online store will choose the best rate for your order in real time.
We only ship within Australia.
Note that as we use couriers, we cannot deliver to PO Boxes.
All orders must be signed for by a person over 18 years of age.
Please ensure that you provide a delivery address where someone is available to sign during business hours.
Re-delivery fees may apply if someonoe is not available to sign, or if delivery is not able to be made due to an incorrect address or refusal to sign by the recipient.
Deliveries are made during business hours Monday to Friday, however we are unable to give a guaranteed time of delivery. No deliveries are made on public holidays or weekends.
REFUND AND RETURNS
See our Terms and Conditions page or refer to our Refund Policy.